Problems with speech output in sessions.

Incident Report for Wordly

Resolved

Speech output continues to be functional, so we will be closing this incident for the time being. We are continuing to implement mitigations and will continue to monitor.
Posted Oct 06, 2026 - 14:52 PDT

Monitoring

Speech output is now performing within expectations although we are still observing some errors. We have requested quota increases with our cloud service provider which should further alleviate these issues.
Posted Oct 06, 2026 - 12:32 PDT

Update

We are continuing to investigate the root cause of the issue and will post another update once we have further information. Speech output should be mostly back to being fully functional although we are still seeing occasional errors.
Posted Oct 06, 2026 - 11:24 PDT

Investigating

We are currently investigating an issue where speech output utterances are being dropped during the session. We have restarted resources that are responsible for this feature and speech output is again available. We are currently working on further mitigations and are continuing to monitor the situation.
Posted Oct 06, 2026 - 10:46 PDT
This incident affected: Endpoint Services.